MARK CHURMS HELP & PRIVACY
updated 12-27-13
MarkChurms.com
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· CUSTOMER INFO.
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USA & WORLD SHIPPING RATES
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PRICE LISTS TO DOWNLOAD
· HOW TO ORDER
CLICK LINKS Below to learn About
USING YOUR CREDIT CARD
TELEPHONE ORDERS
CHECK PAYMENTS & MAIL ORDER
FAX or EMAIL ORDERS
WIRE TRANSFERS
RETAIL REFUNDS POLICY
· ABOUT ART PRINTS
CLICK LINKS Below to learn About
PRINT DIMENSIONS / SIZES
LIMITED & OPEN EDITIONS
GICLEE REPRODUCTIONS
ARTIST PROOFS
CHURMS PENCIL SKETCHES
PAINTED REMARQUE / RETOUCH
ARTIST SHIP CONVERSIONS
CARE & QUALITY FRAMING


NEW COLOR CATALOG for 2007! ORDER TODAY!
Mark Churms catalog click here
·DOWNLOAD PRICELISTS / ORDER FORMS NOW!
we no longer offer download price lists. please search our webiste for products you may be interested in, if you cant find what you are looking for please contact us.

·HOW TO PLACE YOUR SECURE ONLINE ORDER
NEW CUSTOMERS PLEASE TAKE A SECOND TO READ BELOW...


MarkChurms.com - Gallery and Store
· HOW TO ORDER IN 3 EASY STEPS!
ORDERING form MARKCHURMS.com is EASY, no matter how you want to pay! Follow THREE SIMPLE STEPS and read the important information below to successfully place your order with us.

*FIND PRODUCT

Use our SEARCH button or scroll through our PRODUCT LIST or CATEGORIES to find what you are looking for. If you need more help simply contact us by email or by phone.

*SELECT PRODUCT
Click "Add to Basket" - you can also often select upgrades and additional enhancements, when available (including picture framing service).

*ARRANGE PAYMENT
Click "Check Out" (located on top right of screen - you may need to scroll right to see it )

TIP - Check your BASKET contents. Make sure your order is correct Before CHECK OUT.
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All 4 Credit Card Logos Vertical - Web
· PLACE SECURE ORDERS BY CREDIT CARD
We currently accept online payments of up to $7,500.00 US (if you order total is more (including any shipping or taxes) please place your order by phone). All your Credit Card information is safely and securely processed by Innovative Merchant Solutions and encrypted through our secure server. Please make sure ALL your credit card details are exactly the same as those you have given YOUR bank. For you added protection Credit Cards will not process if details are even slightly incorrect (Name, Tel #, billing address must be EXACTLY as your bank has it on file - TIP : call your bank to confirm your details prior to placing your order). We will also ask you for the Credit Verification Code (a.k.a. Card Identification Digits) printed on your card (For Visa/ Mastercard/ Discover, it is the last 3 digit number displayed on the BACK of your credit card, If you are using American Express, it is the 4 digit number, to the right of the account number, on the FRONT of your card). In addition we may also contact you to confirm your details before we process your order.
Visa MC GIF Web Logo

ITEMS WILL NOT BE SHIPPED UNTIL FUNDS CLEAR (most credit card transactions take just 3-4 days for funds to clear).

If you are at all concerned about ordering online you can simply order by phone with your credit card details (English or French languages only please) - see below.

We are not liable for international customs duty or fees associated with shipment of any goods.

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· ORDERING BY PHONE
You may order by phone using your credit card. If we are not able to take your phone call please leave a detailed message, including your phone number (with country/area code), the item you are interested in and a convenient time for us to call you back - please speak slowly and clearly in English or French.

For TOLL FREE and International telephone numbers click here

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· CHECK PAYMENTS & ORDERING BY MAIL
To order by mail from our site, continue to CHECK OUTand select CHECK payment. (Standard, Priority, Express, Recorded, Registered or Certified Post Office Mail, International Post or Airmail UPS, FedEx, Courier Delivery ONLY - Sorry! We are not responsible for lost mailings). Only US checks are accepted, made payable to:

CHURMS CONSULTING

Mail to:
CHURMS CONSULTING,
PO BOX 902
KEARNEYSVILLE
WV, 25430-0902, USA


Please note that US checks can take up to 2 weeks (or longer) for funds to clear. ITEMS ARE NOT SHIPPED UNTIL FUNDS FULLY CLEAR. WE ONLY ACCEPT CHECKS IN US DOLLARS DRAWN ON A US BANK. WE DO NOT ACCEPT INTERNATIONAL CHECKS OR INTERNET CHECKS.
For International customers we recommend Wire transfers or payments by
credit card

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· ORDERING BY FAX or EMAIL

NEWS: Sorry, we no longer have a FAX LINE (as of july 14th-2010)

However, you can simply download a MARK CHURMS ORDER FORM click here

and email or mail it it back to us with the details filled out. For our contact information
click here

When completeting the pdf order form Please make sure ALL your credit card details are EXACTLY the same as those you have given YOUR bank, clearly print and sign your name and provide us with your billing and delivery address. For your added protection credit cards will not process if details are even slightly incorrect (Name, Tel #, billing address etc. must be exactly as your bank has it on file - TIP: call your bank to confirm your details prior to placing your order.) We may also contact you to confirm your details before we complete your order.

We are not liable for international customs duty or fees associated with the shipment of any goods
.
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· WIRE TRANSFERS
We also accept orders for payment by wire transfer, However there is currently a $250.00 MINIMUM for each wire transfer. After placing your order we will contact you with our wire transfer details and total due (including fees, see below):

PROCESSING FEE FOR WIRE TRANSFERS:
USA, add $25.00/ transfer
International, add $35.00/ transfer


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·RETURN POLICY FOR RETAIL CUSTOMERS
If you are in any way dissatisfied with your MarkChurms.com retail purchase please return it in the condition received (in the original packaging) to the below address with a copy of your customer invoice:

Mail to:
CHURMS CONSULTING,
PO BOX 902
KEARNEYSVILLE
WV, 25430-0902, USA

RETURN WITHIN 14 DAYS OF DELIVERY & RECEIVE FULL REFUND OF PURCHASE PRICE (usually by US check). Refund does not include shipping, handling, taxes, duty or any other fees associated with shipments to, or from customers). We are not responsible for loss or damage of returned items (we suggest using registered & insured mail).

(Note : Sorry, NO $ Refunds/Return of ANY items purchased at SALE, DISCOUNT or other SPECIAL OFFER Prices, Store Credit may be offered instead).


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·WORLDWIDE SHIPPING!
Shipping and handling for Retail Customers is in addition to any prices shown throughout the website but remember, the more items you order at one time, the more you save on shipping! That's because we only charge one FLAT-RATE, no matter how many items you may order!

but that's not all...
USA SHIPPING ART, FRAMES, PRINTS from $9.95

EXPRESS MAIL SHIPPING - REST OF WORLD: from $35.95 unframed items

For Framed and Unframed Art Prints, Books, Postcards or Original Artwork ordered online and shipped to USA or (shipping is FREE for worldwide email delivery of electronic files). Priority, Express and fast International shipping is available!

We offer variety of discount shipping options, so you can select the one which best suits your order. We have also conveniently listed them here below along with an estimated delivery time in days, for your information:


RUSH ORDERS:
contact us first to make sure we can get your order to you in time!

A =SHIPMENT TIME ESTIMATE in business days
for INSTOCK ITEMS: UNFRAMED ART PRINTS & ORIGINAL ART, POSTCARDS
B= SHIPMENT TIME ESTIMATE in business days
for BACKORDERS, CUSTOM FRAMING, REMARQUES, RETOUCHES or CONVERSIONS etc
N/A = NOT APPLICABLE
YOUR SHIPPING OPTIONS PRICE A B
USA addresses ONLY art, prints (in tubes) books, catalogs by Ground
$9.95 5-14 14-28
USA MILITARY FPO or APO addresses ONLY by US Mail (unregistered) $9.95 7-21 14-28
USA addresses for Unframed items ONLY
by *UPS 3 Day Select (NOT to P.O. Box)
$17.95 4-10 14-28
USA addresses for Unframed items ONLY
by *UPS 2nd Day Air or US Express Mail
$35.95 3-5 10-28
USA addresses for Unframed items ONLY
by *UPS Next Day Saver (NOT to P.O. Box)
$49.95 2-4 7-21
USA addresses ONLY for Framed items
by Ground
(size restrictions may apply)
$39.95 N/A 14-28
USA addresses for Framed items ONLY
by *UPS 3 Day Select (NOT to P.O. Box) -size restrictions may apply
$89.95 N/A 10-28
CANADA for Unframed items ONLY
by Ground
$19.95 7-14 N/A
CANADA
FRAMED ART by US Airmail
(size restrictions may apply)
$149.95 N/A 14-35
INTERNATIONAL
FRAMED ART by US Airmail
(size restrictions may apply)
$299.95 N/A 14-28
INTERNATIONAL (including Canada)
UNFRAMED items by Express US Airmail
$35.95 5-10 7-21
N/A
Payments/ Deposits (NO SHIPMENT)
$00.00 N/A N/A
N/A elctronic files delivered by email only $00.00 1-3 N/A
(we reserve the right to charge extra for shipping, if an incorrect option is selected at checkout)
*Delivery Service eg; "USPS Next Day Saver" indicates type of shipment only, NOT the Estimated Time of Delivery (ie: for "USPS Next Day Saver" delivery, allow 2-4 business days for unframed art OR 7-21 business days for custom orders and framing).

As soon as your full payment has been processed and your item is properly packed. We will contact you with a UPS or Airmail tracking number for your shipment so you can track it online at UPS.com or USPS.com.

Most orders are shipped quickly, many go out the day funds clear! If items are on Backorder or temporarily out of stock when you order, we will do our best to get them to you as fast as we can (but please allow 2-3 weeks extra in general). If you have a rush order please contact us BEFORE you place your order so we can make sure that we ship your purchase to you in time.


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·YOUR PRIVACY
Our website is run on a secure server, any confidential information you send to us will be treated as such. Information sent through our shopping cart is scrambled and encrypted (this may make our website appear slower than other unprotected websites or e-commerce stores).

If you have sent us your contact details, we may email or mail you from time to time with information of markchurms.com special offers and benefits etc. You are under no obligation and may remove your name from our mailing list at any time (However, if you are a member of markchurms.com, removing your email address from our mailing list will also remove your membership and member benefits).

We do NOT purchase or sell customer listings. If you hear from us it is because you have been in touch with us first. If you have any questions please contact us at: privacy@markchurms.com

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- QUESTIONS? Email us now at info@MarkChurms.com
or
- ClICK to return to the HOME PAGE
or
- Use your browser's BACK BUTTON to return to previous page


·PRINT SIZES EXPLAINED
All sizes shown on this website are approximated to the nearest inch (1'' USA = 2.54 centimeters). Art print dimensions shown are the IMAGE SIZE only (this does not include any border that may be on the print). To help you visualize the sizes of our art prints and framing we have categorized sizes as follows:

FOLIO SIZE = ART IMAGES of 160 sq. inches or less
(eg. 8"x10" or smaller, 11"x14" to 8"x20")

MEDIUM SIZE = ART IMAGES from 161 to 260 sq. inches
(eg. 11"x17",20"x12" to 17"x15")

LARGE SIZE = ART IMAGES from 261 to 500 sq. inches
(eg. 15"x18", 16"x20", 18"x24", to 20"x25")

XLARGE SIZE = ART IMAGES from 501 sq. inches to 900 sq. inches
(eg. 24"x22",30"x20", 30"x24", 36"x24" to 50"x18" or 30"x30")

Original artwork is also avialable in the above sizes and larger sizes listed below:

XXLARGE SIZE
= ART IMAGES from 901 sq. inches to 2000 sq. inches
(eg. 26"x35", 30"x40", 40"x40" to 40"x50")

XXXLARGE SIZE = ART IMAGES from 2001 sq. inches to 30000 sq. inches
(eg. 50"x50", 60"x40", 70x30" to 50"x60")

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·LIMITED & OPEN EDITION PRINTS

Open Edition Prints
Prints that are not restricted in number. These can also include Posters that are often printed on low-grade paper stock. Posters and Open Edition prints are often less expensive than Limited Edition prints but are also often of a lesser quality.
Unsigned by Artsit

Special Edition Prints
Open Edition prints that are signed and numbered by the artist. These prints are also not restricted in number but are usually of a better quality than unsigned, open edition prints or posters:
Numbering Example: 101
With Artist Signature


Limited Edition Prints

Limited to a certain number of prints (usually 1150 prints or less). They may be available in different sizes, within the same edition, but there will never be more prints than is stated. They are signed by the artist and also numbered. They are more collectible than posters or open edition prints as they are restricted in number and generally printed on a higher grade paper stock or even artist canvas (AC).
Numbering Example: 101/1150 or 102/200AC
With Artist Signature


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·MASTERPIECE GICLEE REPRODUCTIONS
Masterpiece Giclée reproductions are simply The Best of The Best! Reproduced individually with the highest quality inks on very heavy watercolor paper stock (matte finish) or artist canvas (glossy finish) "AC" which looks just like the texture of an original varnished oil painting. These reproductions are also UV protected and the inks are guaranteed for 75 years to provide a lifetime of enjoyment. Quantities are limited and edition sizes are small so order today to avoid disappointment. Each print is signed and numbered by Mark Churms and comes with a certificate of authenticity, which is also signed and numbered by the artist himself.
Numbering Example: 101/350 or 102/200AC
With Artist Signature
& Certificate of Authenticity

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20x30 RETOUCHED CANVAS GICLEE - FRAMED The Great Siege

·
ARTIST PROOFS (APs)
ARTYIST PROOF framed and matted with brass plaque - Click Me!
PUBLISHER: Cranston Fine Arts / Vladimir Arts Prints or Markchurms.com
Paper/Card Stock Prints - Artist Proofs

The first prints to be printed are checked by the artist for consistency of tone and color prior to the main print run. Usually these are the property of the artist. APs are generally numbered out of only 50 to 100 copies. They are seen to be more collectible than the regular limited edition prints because the artist has checked them individually and they are of a smaller quantity than the regular edition.
AP Numbering Example: 10/50AP

PUBLISHER: MarkChurms.com Giclée Art Prints
Arches or Somerset Stock (watercolor paper) - Artist Proofs

Giclée reproductions are printed individually and are of high quality, they are even UV protected! The term Artist Proof, in this case, indicates that the print features a unique Remarque Pencil Sketch, handrawn by the artist Mark Churms, on the white print border. A great choice for the serious art print collector.
Giclée AP Numbering Example: 10/100AP
Giclée AP Remarque Pencil Sketch Example :
Sample Pencil Sketch - click me!
With Artist Signature
& Certificate of Authenticity


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·ARTIST PAINTED REMARQUES & RETOUCHES

PAINTED REMARQUE - UNQIUE ARTWORK CREATED!
Choosing a unique hand-painted addition or alteration to a Mark Churms Giclée Canvas Reproduction adds value and a personal touch.Your remaque will be entirely unique! No one else will have the exact same painted detail on thier picture! Customers often choose a new helmet, flag or drum, etc. to be painted into the picture. All painted remarques are hand-painted by the artist himself. Examples of Remarques shown below:

HONOR & GLORY
(added bearskin cap)
1298
(added Wallace Crest)
BANNOCKBURN
(new helmet & sword)
REMARQUED DETAIL - Click Me! REMARQUED DETAIL - Click Me! REMARQUED DETAIL - Click Me!
With Artist Signature
& Certificate of Authenticity
With Artist Signature
& Certificate of Authenticity
With Artist Signature
& Certificate of Authenticity


PAINTED RETOUCH - TEXTURED LIKE AN ORIGINAL!
The artist can paint texture on your Mark Churms Giclée Canvas Reproductions and make it look like an original painting. He carefully adds nodules of pigment and highlights of color to selected areas, to give the 3D textured appearance of an original oil painting to your canvas prints. The paints used for this process come from the artist's palette and are applied by the artist's own hand. When framed, it is difficult, even for experts, to tell the difference between an actual original oil painting and a retouched canvas reproduction! Examples of Retouches are shown below:

EAGLE ATTACKS
Retouch & Remarque
(new seagulls & arrows)
LA MOSKOWA
Retouch & Remarque
(new helmet on ground)
BANNOCKBURN
Retouch & Remarque
(new knight with lance)
RETOUCHED & REMARQUED - Click Me! RETOUCHED DETAIL - Click Me! RETOUCHED & REMARQUED - Click Me!
With Artist Signature
& Certificate of Authenticity
With Artist Signature
& Certificate of Authenticity
With Artist Signature
& Certificate of Authenticity

Combine a PAINTED RETOUCH with a PAINTED REMARQUE. Images improved by the artist's brush become unique works in themselves! We are only able to offer this service with MarkChurms.com GICLEE CANVAS REPRODUCTIONS. Allow 4 weeks for drying time.

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·ARTIST PAINTED SHIP CONVERSIONS
Mark Churms can actually alter the details of many Giclée Canvas Reproductions. Upon request, he will change details of your print! For example many Churms WWII ship paintings, can be altered in this fashion. He can show a different vessel of the same class (even in a different paint scheme). No two conversions are ever the same! This unique service is great for WWII veterans and their families because excellent artwork of all types of navy vessels is very hard to find, so contact us now for details.

Example of Artist Painted Ship conversion:
THE BIG B #72/200AC converted to
USS PITTSBURGH CA-72 1945

ARTIST SHIP CONVERSION - Click Me!
With Artist Signature & Certificate of Authenticity


Allow 5 weeks for research & drying time (rush orders available on request, at extra charge).


CUSTOMER QUOTES:
"I wanted to tell you that I received the painting... I was dying to open it ... it was worth the wait and he was left speechless. He got all choked up and it was hard for him to say what he was feeling. I guess so many emotions ran through him at one time. I didn't even think to have a camera there and take a few pictures. I was just so excited when he came home and wanted to see the Pittsburgh. Well, I want to thank you for a job well done. So well done that we had a fight as to where the picture was going to hang...Thank you and I don't know if I can ever top that gift!!!!!!!!"

B. BOENER

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·SKETCHES/ PENCIL REMARQUES
Own a unique Mark Churms original pencil drawing, hand drawn by the artist on the bottom border of your paper stock art print (or sometimes on the certificate). These are very popular with our customers! You can even choose what you want Mark Churms to draw! Common customer choices include, ships, helmets, drums, flags, weapons, portraits, small figures (e.g. a gun crew or cavalry) etc. These drawings are limited in size (height) by the amount of border on any particular art print, they usually are about 1"(h) x 3"(w).

Remarque Pencil Sketch Examples:
Sample Pencil Sketch - click me! Sample Pencil Sketch - click me! Sample Pencil Sketch - click me!

You can also purchse larger sketches that were done as part of the design process for a commissioned painting, these can be found by scrolling through out the various historical categories of this website (see left side bar on most other pages).

Sample pencil & color studies available for purchase
Sample Pencil Study - click me!Sample Color Study - click me!

You can even commission larger sketches and drawings of your choice for more information click here



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·MUSEUM QUALITY FRAMING
paper print framing example canvas gilcee print framing example
NEW SERVICE -
shipped fast to your door!

You can order the picture frames shown below directly from our website. The finished framed item is shipped straight to your door and ready to hang within just 10-14 days from you online order of in-stock prints or artwork! If you need your framed art in a hurry, just contact us in advance - we may be able to complete it even faster! We now even include two picture hooks to hang it with! click here to order

1.5" Plum Wash / Gold Edge Frame
1.5" Plum/Gold Frame paper print framing example

2.25" Mahogany Frame

2.25" Mahogany Frame paper print framing example

NEW! 2.75" Silver Gold Frame
2.75" Silver/ Gold Frame NEARLY SOLD OUT - WILL USE SIMILAR TYPE IF NOT AVAILABLE

4 1/8" Deluxe Gold Frame
4 1/8" Deluxe Gold Frame
canvas giclee framing example canvas giclee framing example

NEW! 4 1/8" ORNATE COPPER/SPECKLED BLACK FRAME
4 1/8" ORNATE COPPER/SPECKLED BLACK FRAME
canvas giclee framing example

CUSTOMER QUOTES:
"I got the picture - it is beautiful. It was well worth the wait. I Just wanted to say I really appreciate it."
B. PACKER


"The framed pictures arrived today and look great! Your framer did an excellent job on them and packed them very well. Very professional. Again I thank you"
D. PACE


"I received the painting that Friday, and I love it. Thanks so much for your freindly phone calls and personal interaction during the process. I will Definitely check back often to see what other subjects you have captured, I may even have some in mind one day. Again, I do appreciate both your work and yourself for making the process very easy."
Z. PENDARVIS


"I just got the print I ordered. It is wonderful. The packing was rated tops along with the communications of your company. Very rarely have I experienced the level of customer service that I have received from you. I now have three prints on my office wall from Mark and I can't wait to take down other stuff to add to my Churms collection. Go Mark Churms!"
M. BRADY


CUSTOM FRAMING -
HUNDREDS OF CHOICES!
Want something extra special? We frame with wholesale framers and manufacturers, so we actually have access to hundreds of beautiful frame types for your custom framing orders! If you would like a quote for custom framing in different styles or mouldings, please contact us now with your requirements and we will send you some images and quotes (at our great discount prices) by email so you can make your selection.

Check out our unique inventory of framed prints that are available for purchase today from this website - click here


LARGE CUSTOM FRAMING EXAMPLES

luxurious framing example luxurious framing example
CUSTOMER QUOTES:
"The framed paintings are fantastic. I have had roving bands of employess checking them out on my walls all morning".
M. PEREZ


Let us frame your art for less!
We offer quality picture framing for ANY prints or originals! We will frame posters or prints by other artists, from your own collection or brand new purchases. Simply measure the image area (actual picture area, not paper size) and contact us now for a custom framing quote.Then simply send us your prints or posters that need quality framing at discount prices!

VARIOUS FRAMING EXAMPLES

custom framing example custom frames example custom framed original acrylic painting example

CUSTOMER QUOTES:

"This is to let you know the framed art arrived fine. You did a wonderful job. It is beautiful".
R. BREITHAUPT

Framed art is shipped to your door by UPS within USA, or by Airmail to the rest of the world. Please allow up to 28 days for most custom framing. To see more examples of framed pieces on sale right now - click here


*(please ship art by registered and insured mail, we are not responsible for lost or damaged art that customers ship to us)
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·CARE OF YOUR ART PRINTS
Prior to framing, prints should NOT be handled very much. If you need to hold the print, do so by edges only (with clean dry hands). They should be stored flat (if possible) or in a sturdy tube and kept away from water, damp environments, bright light or acidic materials. Be very careful not to crease the prints when unrolling. Always unroll on a flat, clean surface. If in doubt keep the print in its shipping container and let the framer open it!

Frame your prints ONLY with acid-free materials whenever possible. For the best conservation, do not let your framer "dry-mount" (they will know what that means) any artwork on paper (including limited editions or signed paper prints) but instead use archival mounting strips or hangers that just clasp the very edge of the artwork alone. With the latter methods you may see some slight buckling of the framed paper edge due to temperature fluctuations and grip of the mounting strips. However, this method of securing your artwork is preferred to gluing the back of a paper print down (which gives a perfectly flat finish but may not be the best way of conserving your paper artwork in the long run). When hanging finished frames always use two picture hooks (instead of just one hook) placed about 6-12 inches apart, for a more balanced and adjustable hanging. When the frame is hung on the wall, place a spirit level on the top frame edge to make sure the frame is level (be careful not to drop the level or scratch the frame)!

Never place any art in direct sunlight (watch out for early morning, winter sunlight in particular) or fluorescent light sources that may fade the colors rapidly.


·CARE OF ORIGINAL ART
Original art, paintings or drawings should also be framed only with acid free materials and hung out of direct sunlight or fluorescent light. They should be kept free from damp environments, heaters and water.

Mark Churms Original oil paintings should be varnished approximately 12 months after completion, allowing all the pigments time to dry out completely. Varnishing should be done by a professional picture restorer or experienced picture framer only. The art should be removed from the frame and varnished with Clear Artist's Picture Varnish (oil based). The varnish should be applied flat, in several coats, with care not to let dust settle on the painting. I would recommend using a gloss varnish (as it is the toughest) for all but the final coat (if you want matte or eggshell finish that should be applied last). Once properly dry the varnished art can then be re-hung.

Though this service is not included in the price of commissioned artwork, Mark Churms is available to varnish any of his previously purchased paintings (for a fee). For information on this varnishing service contact us now - click here



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